Using webhooks to help get more from your recruitment tech stack

In CRM by syun_admin

Using webhooks to help get more from your recruitment tech stack Syun Consulting

In the world of modern software development, webhooks have become an increasingly popular tool for businesses to streamline their workflows and improve their overall efficiency. In this article, we will discuss the purposes and benefits of using webhooks, as well as some popular SaaS solutions that businesses can incorporate into their technology stacks.

What are webhooks?

In simple terms, a webhook is a way for one application to send real-time data to another application. When an event occurs in one application, a webhook is triggered, and a payload of data is sent to a URL specified by the receiving application. The receiving application can then use this data to perform any number of actions, such as updating a database or triggering a notification.

Purposes of using webhooks:

Real-time updates:

Webhooks allow applications to receive real-time updates without the need for constant polling. This means that the receiving application can be notified immediately when an event occurs, which can be especially useful for time-sensitive data, such as stock prices or weather updates.


Webhooks can be used to automate a variety of tasks, such as updating customer records or sending notifications to team members. This can help businesses streamline their workflows and reduce the risk of human error.


Webhooks allow different applications to be integrated more easily, as data can be passed between them in real-time. This can help businesses to create more powerful and flexible software solutions that can be tailored to their specific needs.

Benefits of using webhooks:

Improved efficiency:

By automating tasks and streamlining workflows, webhooks can help businesses to improve their overall efficiency. This can lead to cost savings and increased productivity, as employees are freed up to focus on more high-value tasks.

Increased accuracy:

Automating tasks using webhooks can help to reduce the risk of human error, as there is less manual intervention required. This can help businesses to ensure that their data is accurate and up-to-date, which is particularly important for mission-critical applications.

Greater flexibility:

Webhooks allow businesses to create more flexible and customizable software solutions, as data can be passed between applications in real-time. This means that businesses can create software solutions that are tailored to their specific needs, rather than relying on off-the-shelf solutions that may not meet their requirements.

SaaS solutions for webhooks:


Zapier is a popular SaaS solution that allows businesses to create automated workflows between different applications using webhooks. Zapier offers integrations with over 3,000 different applications, making it a versatile solution for businesses of all sizes.


IFTTT (If This, Then That) is another popular SaaS solution that allows businesses to create automated workflows using webhooks. IFTTT offers integrations with over 600 different applications, making it a great option for businesses that require a more focused set of integrations.

Make (previously known as Integromat):

Make is a powerful SaaS solution that allows businesses to create complex automated workflows using webhooks. Integromat offers integrations with over 1,000 different applications, and its drag-and-drop interface makes it easy to create and customize workflows.

How can webhooks benefit a recruitment business?

The answer is quite simple. A typical recruitment organisation will have subscriptions to a variety of SaaS / Cloud solutions – these could range from your CRM to LinkedIn automation tools to an Email Marketing platform.

The first task is to check if these applications support Webhooks. Some products only offer these as part of their “premium” packages. But it’ll be more than likely that you will have this facility available. It’s just not being used!

You then need to determine what fields of data you require to use – and at what stage. For example this could mean that when you send a marketing campaign, anyone who responds gets automatically added to your CRM or a team notifcation appears in Slack. There are lots of options to explore.

But without utilising these valuable webhooks, you will simply not gain as much return from the investment made in your tech.


Webhooks are a powerful tool for businesses that want to improve their efficiency, accuracy, and flexibility. By automating tasks and integrating different applications, businesses can create more powerful and customized software solutions that meet their specific needs. With the help of SaaS solutions like Zapier, IFTTT, and Make, businesses can easily incorporate webhooks into their technology stacks and start reaping the benefits today.